This will open a window where you can describe your problem and send along logs and screenshots that will help us troubleshoot your problem. If you already have PowerPhotos installed, the best way to reach us is to open the application on your Mac, go to the Help menu at the very top of the screen, and select the “Contact Support” menu item. If you are having trouble, have a suggestion for a new feature or even just wish to comment on something, please contact us by following the steps below.
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Links to documentation for each program can be found to the right.įat Cat Software offers full email support for its products. Consult the documentation to see if there is already a known solution.It is often the case that a problem has already been addressed in an update, and downloading the latest version fixes the problem. You can check to see if there is a newer version available by selecting the “Check For Updates” menu item within the program. Check to see if you’re running the latest version of the software.
If you’re having an issue with any Fat Cat Software products, first be sure to follow these basic troubleshooting steps: If you’ve purchased a product from Fat Cat Software in the past but have lost track of your license key, visit the Lost License page to have it emailed back to you.
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